Contact

Questions, corrections or a review that breaks our guidelines: here is how to reach the BBR team, and what to include so we can help quickly.

Last updated 1 November 2026

Write to the BBR team

We read every message and answer by e-mail.

Never send passwords, national ID cards or bank and mobile-wallet details by e-mail. We will never ask for them.

Many things are quickest on BBR itself. When you write, these details save a round of questions.

A listing is wrong or out of date

Choose Report on the business’s page and pick what is wrong: wrong information, permanently closed or a duplicate listing. Or send us the link and what should change. If it is your business, claim it from its page and keep it up to date yourself.
A review breaks our guidelines

Choose Report under the review, or send us its link and the guideline you think it breaks. Reported reviews stay visible while we check them, and we never remove a review just for being negative. How reports work
Who manages a listing

To manage your business’s listing, claim it from its page. If someone else manages it, report the listing, choose “Other” and tell us why. How claims work
A decision we made

If we removed your review or post, or turned down your listing or your claim, and you think we got it wrong, write from the e-mail address on your account with the link and why. Someone on our team looks at it again. How we look again
Your account and your data

Your settings let you change your profile, your e-mail address and your password, and delete your account. For a copy of your data, or anything else about it, write to privacy@bbr.com.bd from the address on your account.
Legal requests

Takedown notices and other legal requests go to legal@bbr.com.bd. What a notice needs
Press and partnerships

Tell us who you are and what you have in mind.

A problem with a business?

BBR can’t settle disputes between customers and businesses. Contact the business first. If you used it, a fair, first-hand review helps others too.